Improve Responsiveness, Control Costs, Increase Tenant Satisfaction

New Call-to-actionWith over 20 years of experience serving property managers nationwide, Westpark delivers custom, live answer solutions to help reduce your workload and increase responsiveness to your tenant’s needs.

      • 24/7/365 Live Answer
      • 90% of Calls Answered by The Second Ring
      • Call Triage Guides Responses Based On Your Pre-set Instructions
      • Overflow and After-hours Call Handling
      • Maintenance and Emergency Dispatch
      • Data Push to Your Tenant Management Software

Westpark also performs many of the routine tasks necessary to care for your existing tenants and help you acquire new ones.

  • Concierge Services
  • Courtesy Patrol Management
  • Gate Entry Access Monitoring
  • Elevator Emergency Monitoring
  • Text and Email Handling New Prospect Management:
    • Qualify Leads
    • Schedule Viewings
    • Track Leads
  • Outbound Marketing Services for
    • Lead Generation
    • Customer Satisfaction Surveys
    • Complaint Management
  • Employee Check-In Service
  • Payment Processing
  • Billing Inquiries

Automated Communication Services

Westpark provides a contact management system designed exclusively for the needs of real estate property managers.

  • Highly Customized Interactive Voice
  • Response (IVR) System
  • Call Patching to Maintenance and Other Key Contacts
  • Message Delivery to Specified Personnel/Departments
  • Operator Revert Option Allows Caller to Reach Live Agent at Any Time
  • Easy to Use
  • Cost Efficient